User Access Terms and Conditions

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Welcome to Rentcars.

Thank you for using our services ("Services"). The Services are provided by Rentcars ("Rentcars"), located in the city of Curitiba, Paraná, Brazil.

These User Access Terms aim to regulate access to and navigation on the Rentcars Marketplace platform intended for our business partners. While the License and Data Management Agreement signed by your company governs the commercial and legal relationship between the Car Rental Company and Rentcars, this document establishes rules of conduct, security, and liability for you, the authorized user, when operating our systems.

By using your Rentcars Marketplace Account, you will access management tools, booking data, and confidential information. Therefore, these terms aim to ensure such use is ethical, secure, and compliant with data protection laws and Rentcars’ operational guidelines.

1. How to Use Our Services

You must follow the policies made available to you within the Services.

Do not misuse our Services. Do not interfere with the Services or attempt to access them using methods other than the provided interface. We may suspend or discontinue Services if you violate these terms or if unauthorized or improper use is detected.

Using our Services does not grant you ownership of any intellectual property rights. You may not use branding, logos, or content without proper authorization.

Some content displayed on the Services is not owned by Rentcars and is the sole responsibility of the respective provider.

We may send service announcements, administrative messages, or other communications related to your use of the Services.

When using the Services on mobile devices, users must ensure a secure environment, protect access credentials, and avoid public or unsecured Wi-Fi networks.

2. Your Rentcars Marketplace Account

You must create a Rentcars Marketplace Account to use the Services. The account may be created by you or assigned by an administrator.

You are responsible for maintaining the confidentiality of your password and for all activities performed through your account.

3. Privacy and Personal Data Protection

Rentcars’ Privacy Policies explain how personal data is handled in compliance with the Brazilian General Data Protection Law (LGPD) and the General Data Protection Regulation (GDPR).

Duty of Confidentiality:

While using the Services, you may have access to personal data of end customers and expressly agree to:

1. Use such data solely for processing bookings and executing rental agreements;
2. Not copy, extract, share, or store data outside authorized and secure environments;
3. Maintain absolute confidentiality of such information.

4. Data Use and Market Intelligence

Data entered into the platform is the responsibility of the Car Rental Company. By adhering to the License and Data Management Agreement, the user authorizes Rentcars to process such data solely for Marketplace operation purposes.

Rentcars may analyze usage data to generate reports, rankings, and recommendations aimed at improving Marketplace efficiency and sales performance.

5. About Software in Our Services

Some Services may include downloadable software that updates automatically.

Rentcars grants a personal, non-exclusive, non-transferable, royalty-free license to use the software solely for operational purposes within the Marketplace.

Reverse engineering, copying, modifying, or redistributing the software is prohibited unless explicitly permitted by law or authorized in writing.

6. Responsibility and Accuracy of Registered Data

The user is solely responsible for the accuracy, authenticity, and updating of all data entered into the platform. Rentcars assumes no liability for errors, omissions, or outdated information.

If a Service is discontinued, reasonable advance notice will be provided whenever possible.

7. Platform Warranties and Availability

The platform is provided on an “as is” and “as available” basis. Rentcars does not guarantee uninterrupted or error-free operation.

Except as expressly stated in the License and Data Management Agreement, Rentcars disclaims all implied warranties.

8. Limitation of Liability

Rentcars is not responsible for losses resulting from incorrect data input, configuration errors, or misuse of the platform by the user.

Rentcars shall not be liable for direct or indirect damages, loss of profits, or data loss arising from platform use.

9. Indemnification

If the user violates these Terms, the user and the Car Rental Company agree to indemnify and hold Rentcars harmless from any claims, damages, or expenses arising from such violation.

10. About These Terms

These terms may be updated periodically. Users are encouraged to review them regularly.

In case of conflict between these Terms and the License and Data Management Agreement, the License Agreement shall prevail.

Brazilian law governs these Terms, and the courts of Curitiba, Paraná, Brazil shall have exclusive jurisdiction.

License and Data Management Agreement

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IMPORTANT:

BY CLICKING THE “I ACCEPT” BUTTON OR BY USING THE PLATFORM, THE CAR RENTAL COMPANY (IDENTIFIED IN THE ACCESS REGISTRATION) AGREES TO BE BOUND BY THIS AGREEMENT WITH RENTCARS LTDA. (“RENTCARS”). THIS AGREEMENT IS ANCILLARY AND COMPLEMENTARY TO THE COMMERCIAL PARTNERSHIP AGREEMENT PREVIOUSLY ENTERED INTO BY THE PARTIES.

1. Nature and Purpose

1.1. The Platform: The “Rentcars Marketplace” is a B2B technological management tool made available by Rentcars, allowing the Car Rental Company to manage inventory, define pricing, access market intelligence, and receive operational booking information.

1.2. Purpose: This Agreement governs a non-exclusive, non-transferable, and revocable license to use the Platform, enabling the Car Rental Company to input strategic information (Fleet Data) and receive the information necessary to execute rentals.

2. Car Rental Company Data and Information

2.1. Responsibility: The Car Rental Company is solely responsible for the insertion, updating, and accuracy of operational data on the Platform, including:

• Inventory and real vehicle availability by group or category;
• Pricing, daily rates, fees, and dynamic pricing rules;
• Ancillary products such as insurance, upgrades, and extra items;
• Registration data, including store addresses, opening hours, and coverage areas.

2.2. Impact on Sales: The Car Rental Company acknowledges that the information entered into the Platform is replicated across Rentcars’ sales channels and shall be liable for losses resulting from pricing errors or false availability (ghost inventory).

3. Personal Data Sharing and Privacy (LGPD and GDPR)

3.1. Necessity of Sharing: To enable execution of the rental agreement, Rentcars will share certain personal data of end customers (“Driver Data”) with the Car Rental Company.

3.2. Shared Data: Shared data is strictly limited to what is necessary, including:

• Full name of the main driver;
• Country of residence;
• Identification document number (Passport or Driver’s License);
• Contact phone number;
• Booking number and reservation details.

3.3. Independent Controllers: For the purposes of the LGPD and GDPR, Rentcars and the Car Rental Company act as Independent Controllers of the Driver Data.

3.4. Legal Basis: Data sharing is based on the execution of a contract or preliminary procedures related to a contract, pursuant to Art. 7, V of the LGPD and Art. 6(1)(b) of the GDPR.

3.5. Obligations of the Car Rental Company: Upon receiving Driver Data, the Car Rental Company agrees to:

• Use the data exclusively for processing the booking and delivering the vehicle;
• Not use the data for marketing purposes without separate consent;
• Adopt appropriate technical and administrative security measures;
• Delete personal data after fulfilling its purpose or applicable legal retention periods.

4. Access to Strategic Data and Intelligence (B2B)

Rentcars may provide Business Intelligence dashboards containing aggregated and statistical market performance data, without personal identification outside the booking context.

5. Link to the Commercial Partnership Agreement and Term

5.1. Ancillarity: The validity of this Agreement is conditioned upon the existence of an active Commercial Partnership Agreement between the parties.

5.2. Termination: Termination or expiration of the Commercial Partnership Agreement shall result in the automatic and immediate termination of this Agreement.

6. Termination and Data Extraction

6.1. Termination of Access: Upon termination, the Car Rental Company will immediately lose the ability to insert or modify data and to receive new bookings.

6.2. Data Extraction Period: Rentcars will grant a 30 (thirty) calendar day period for restricted access to view and download historical and pending financial reports.

6.3. Total Block: After this period, the Car Rental Company’s account will be permanently deactivated.

7. Limitation of Platform Liability

The Platform is provided on an “as is” basis. Rentcars does not guarantee uninterrupted or error-free operation.

Rentcars is not responsible for access failures caused by the Car Rental Company’s own connectivity issues.

8. General Provisions

8.1. Modifications: Rentcars may modify the Platform and these terms at any time. Continued use constitutes acceptance of the updated terms.

8.2. Jurisdiction: The courts of Curitiba, Paraná, Brazil shall have exclusive jurisdiction over disputes arising from this Agreement.